REAL Brand Promise Examples

[To Inspire Your Brand Strategy]

Brand promise examples are not hard to come by.

A quick search of the old trusty Google will give you more “brand promise examples” articles than you’d ever care to sift through.

Though most of these articles tell stories of a pledge, a guarantee, a commitment or an oath, very few give you solid brand promise examples.

They reference taglines, mission statements, vision statements or value propositions or all the above bundled into a single article titled “Best brand promise examples ever”… or something along those lines.

“Brand promise” like so many brand strategy elements is both misused and misunderstood as a strategic tool.

This article will show you real brand promise examples and shift your perspective so you can apply this tool effectively.

Brand promise examples are not hard to come by.

A quick search of the old trusty Google will give you more “brand promise examples” articles than you’d ever care to sift through.

Though most of these articles tell stories of a pledge, a guarantee, a commitment or an oath, very few give you solid brand promise examples.

They reference taglines, mission statements, vision statements or value propositions or all the above bundled into a single article titled “Best brand promise examples ever”… or something along those lines.

“Brand promise” like so many brand strategy elements is both misused and misunderstood as a strategic tool.

This article will show you real brand promise examples and shift your perspective so you can apply this tool effectively.

How Your Brand Promise Captures Your Brand Experience

brand promise search

I’ve read more “Brand Promise Examples” articles than most and while some offer valuable branding insights, most fail to capture what a “brand promise” actually is for the reader.

First, let’s clear up what a brand promise is not:

Just Do It

Because You’re Worth It

I’m Lovin It

The Ultimate Driving Machine

Think Different

These are all great examples of taglines, though taglines are not brand promises (unless of course they make an actual promise, but we’ll get into that later).

Taglines are designed to either solidify a position or own an idea (or both) in the mind of the intended audience.

A brand promise, on the other hand, is a promise (either literal or implied) made by the brand to deliver on a brand experience for the audience.

See the difference?

The tagline wants to own a position or idea.

The promise commits to delivering on an experience.

The Promise Articulators Are In The Minority

If I had a dollar for every “brand promise examples” article I read that listed examples of “taglines”, I’d have quite a few dollars at this stage.

The main reason so many people confuse the “brand promise” and the “tagline” is that the brands that take the time to articulate their promise, often use it as their tagline.

If the audience remembers the promise, they remember the value associated with the promise and ultimately the position or idea the brand wants to own.

That said, this doesn’t mean that all taglines are therefore promises.

“Just Do It” is an Idea that Nike owns.

It’s a call to action for their customers to stop making excuses and to go out and achieve whatever goals they have.

This is not a promise but an association with an idea that we can all “Just Do It”.

Very few brands are crystal clear on a promise they want to make to their audience and fewer still are confident enough to verbalise that promise for fear of falling short.

So what does this mean?

It means that the brands that are both clear about a promise they want to make and more importantly are confident in keeping it; are a at a distinct advantage to own the value associated with the experience that promise will deliver.

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Make Your Promise Or They’ll Make It For You

Although all strategic brands define a position they want to own in the mind of their audience, few ever verbalise a promise of the experience they want to provide.

Through the position they take, the values they portray and the communication they deliver, the overall experience they promise is implied.

In other words, anything a brand says or suggests it is, is a promise to deliver on that communication.

It also means that the promise is open to the interpretation of the audience who may assume different expectations.

If you don’t articulate the promise of your brand experience for your audience, your audience decides what it is you promise.

This thought process is aligned with Marty Neumeier’s idea that:

“A brand is not what you say it is, It’s what they say it is”.