How can you shape that perception people have about your brand
So that’s how I drifted into account planning at various advertising agencies.
Over my career, I must have done. 250 positioning exercises and what I always thought was fascinating was that each organization, whether it’s a cooperation like Proctor and Gamble or Nestle or an advertising agency have a little framework or philosophy on how to develop a brand positioning platform.
But I’ve never seen a book out there that really describes step by step on how to develop a positioning platform, and how to go about doing so. So after doing this, as I said, 20+ years, I decided, “You know what it time for me to write this book”.
Because I learned over the years the quicks and tips, methodologies, and concepts that allow me really develop positioning, whether it’s for small organizations like startups or global organizations across 15 countries, et cetera, et cetera.
Call me old school but I wanted to create a legacy and this book is sort of like my legacy.
Brand Positioning Is A Creative Problem-Solving Exercise
That’s awesome and I’m so glad that you decided to take the time to you know, to put down and write everything that you learned along the way.
Because for anybody getting into the brand strategy they tend to find that when they arrive at the brand strategy process, the positioning process it’s not easy.
It is a very, very creative process that takes a lot of strategic and creative thinking.
Can you talk us through a little bit of your perspective on that and a little bit about your creative process?
Absolutely, and you’re making an important point.
Often strategy is described as something very analytical, very data driven, and very deductive.
I see this data point, plus this data point goes my conclusion should be, this is my positioning platform and nothing against data, but I believe that it’s what you do with the data that leads to really interesting positioning ideas on novel ideas.
And when you think about the positioning process it’s really about how you look at your brand, you look at your consumers, you look at your competitive environment
And what you do is you develop hypotheses on what could the solution be based on that exercise.
You create a list of potential solutions that you then need to analyze a line versus your objectives. identify teams that come up.
So we can all come up with the same solutions, but the name of the game is to come up with a solution that is fresh to the market, and that is true to your brand that will resonate with the consumers, but that people haven’t seen before.
You know, that a car drives fast and easy. We all know that a food product needs to taste good. We all know these but how do I bring to life a story that really allows the brand to stand out?
So that’s why I look at it as a creative problem-solving process and the implication of that often there is this myth about creativity is like I sit under a tree and all of a sudden lightning hits me and I have a brilliant idea and that is really misleading.
Because creative ideation is really the outcome of a rigorous process that the group going through the process needs to be aware of defining the problem.
Understanding what you’re trying to solve for it
Determining what objectives you’re trying to fulfill
Do you want to fill a gap in the market?
Do you want consumers to speak about brand?
Do you wanna increase your perceived quality as a brand?
Those are all things you need to consider and then you have 2 phases.
The most important one in my opinion is what I call the divergent phases, where you’re looking for these hypotheses.
And there, the point is really about going broad and deep. So you want as much as many ideas as possible, that are as different as possible, and through that, you then in the analytical phase the case study date and implement down the road.